In U.S. Postal Service facilities in Pennsylvania and across the country, hundreds of thousands of items sent in late November and early December are sitting at the bottom of massive piles of delayed mail that continue to grow with new packages daily.
Employees at the Philadelphia Processing and Delivery Center said they are prioritizing the packages coming in now, and doing their best to scrounge up items under the mass when time allows. But as the agency continues to experience record package volumes amid the pandemic, the pile keeps growing.
